How does Create A Quote work?
Surplus Office Equipment & Office Furniture Solutions have created a great way for you to be able to have us quote a group of items. All you need to do is surf through the site and add the items you are interested in to your Quote Cart. Once you are pleased with your selection simply go through the Check Out process and a sales person will contact you shortly. No billing information is required.
What Types of Payment are Accepted?
At this time we are not set up to accept online payment. However, by phone we accept MasterCard, Visa and Discover credit card payment.
How Long Does Shipping Take?
Shipping times vary depending on the manufacturer and your proximity to the warehouse. Here is a guide to give you an idea of delivery times: Ready to Assemble furniture usually ships fast, 1 to 2 weeks. These would be brands such as Rudnick. Fully assembled furniture like the IOF line usually takes a little longer, 2 to 4 weeks. NOTE - This is only a guide, we cannot guarantee these times! Please call to get the lead times on the products you are considering.
What Is the Delivery Policy?
We will ship your order via the most appropriate method based on the weight and size of your furniture. Please e-mail or call 603-668-9230 if you have any questions.
What is the Cancellation Policy?
If we are able to cancel your order before it is Manufactured or shipped,
there is not a charge for the cancellation. If the product has been shipped,
you will be responsible for all inbound and outbound shipping charges. These
charges will be deducted from your refund. Cancellations or returns must
be authorized in advance and a 20% restocking fee will apply. Please call
603-668-9230 and a Customer Service representative will assess the situation
and, if need be, issue a return authorization.
What
are your hours?
Manchester
Location: Mon-Fri 8:00 - 5:00 pm Call 603-668-9230
Nashua
Location: Mon-Fri 9:00 - 5:00 pm Call 603-881-8281
How large is your inventory?
Office Furniture Solutions is our new office furniture division and we carry
in stock and have access to thousands of pieces of furniture from many of
the leading vendors in the industry. . We also have three warehouses full
of pre-owned / used furniture and we have over 100,000 square feet of display
space where you are able to come in and look at the furniture yourself.
Our
new and used showroom locations are located in Manchester, New Hampshire
and Nashua,
New Hampshire.
Where is Surplus Office Equipment?
You are able to visit Surplus Office Equipment, our Pre-owned / Used Furniture division by going to the Manchester, New Hampshire and Nashua, New Hampshire. Each location is stocked slightly differently so if you have a specific item in mind please call 603-668-9230 to talk with a sales associate.
Where is Office Furniture Solutions?
Our new office furniture division is also has two showroom locations, one in Manchester, New Hampshire and Nashua, New Hampshire. If you have a specific item in mind please call 603-668-9230 to talk with a sales associate since Each location is stocked slightly differently so.
Why is it called Pre-owned office furniture?
Surplus Office Furniture has always called its Used Furniture, Preowned because we take a lot of pride in the quality of the used furniture that we offer. We thoroughly inspect all of the used furniture that we stock and price each piece according to the quality the piece of furniture is in. This process is the same whether we are inspecting an office chair, a conference room table, solid wood executive desk or a dry erase board. We stand behind the used furniture we sell and because of this we feel that the term Used Furniture, does not reflect the time and effort we put into each piece.
Does Surplus Office Equipment & Office Furniture Solutions offer design services?
Yes we offer workstation design to fit your office.
Can you match furniture to an existing set?
We will try to match your existing furniture with the many lines of New and Preowned furniture we carry.
What is the difference between Laminate vs. Hardwood veneer?
Laminate is composed of multiple layers of paper saturated with resin and finished with a printed surface. Veneer is a thin layer of wood glued and pressed onto core panels of different materials (such as wood, particle board or medium density fiberboard).
